okgame Terms and Conditions — Complete Guide for Members

By accessing the okgame platform, registering an account, or using any of our services, you are considered to have fully accepted these Terms and Conditions. We strongly recommend reading this document in full before using okgame.

These Terms and Conditions constitute a legally binding agreement between okgame and the member. If you disagree with any part of these terms, please discontinue use of okgame's services.

To become an okgame member, you must meet the following requirements. These conditions are strictly enforced, and any violation will result in account termination.

• You must be at least 18 years of age. Registration by minors is strictly prohibited.
• You must be a legal resident of Bangladesh and register using your own name and personal details.
• Each individual may operate only one account. Opening multiple accounts is a punishable offense.
• All information provided at registration must be accurate and truthful. Providing false information will result in account termination.
• Members must be of sound mind and capable of making informed decisions.

Once your okgame account is created, you are fully responsible for keeping it secure. Please follow the guidelines below carefully.

• Never share your username or password with anyone.
• Use a strong password and update it regularly.
• If you notice any unusual activity on your account, contact okgame support immediately.
• Identity verification must be completed before any changes can be made to your account details.
• Withdrawals may be restricted if KYC (Know Your Customer) verification has not been completed.

Okgame reserves the right to verify the identity of any account holder when necessary. A copy of a national ID or passport may be requested for verification. Failure to submit the required documents within the specified timeframe will result in the account being temporarily suspended.

Okgame currently supports deposits via bKash, Nagad, and Rocket. The deposit process is fully automated and funds are typically credited to your account within a few minutes.

• Minimum deposit amount is BDT 200.
• The maximum deposit limit per transaction is subject to change — please contact our support team for the current limit.
• Please use the correct reference number when making a deposit, otherwise the credit may be delayed.
• Okgame does not charge any deposit fees. However, your mobile banking provider may apply their own transaction charges.
• Deposits must be made from a mobile banking account registered in your own name.

Okgame is committed to delivering winnings to members quickly and securely. Please review the information below regarding the withdrawal process.

• Minimum withdrawal amount is BDT 300.
• Withdrawals can only be made to the mobile banking number used for the original deposit.
• Under normal circumstances, withdrawals are completed within 5–15 minutes.
• Withdrawals may be slightly delayed during peak hours or scheduled maintenance.
• Wagering requirements must be met before winnings from bonuses can be withdrawn.
• Okgame reserves the right to carry out additional verification for any suspicious transactions.

Daily withdrawal limits vary based on the member's VIP level. Higher VIP tiers enjoy increased withdrawal limits. To learn more about VIP benefits, VIP Page page.

Okgame regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms and conditions that members are required to follow.

• The welcome bonus applies to the first deposit only and can be claimed once per member.
• Bonus funds cannot be withdrawn directly; the specified wagering multiplier (typically 10–25x) must be met first.
• Only one bonus offer may be active at a time when claiming bonuses.
• Expired bonuses will be automatically forfeited.
• Cashback offers apply only to net losses.
• Okgame reserves the right to modify or cancel any bonus offer at any time.

All games on okgame operate under specific rules. Members are advised to read the relevant game rules thoroughly before playing.

• All game outcomes are determined by RNG technology — results are completely random and impartial.
• If your connection is lost during a game, any active bets will be settled automatically by the system.
• If a game result is voided due to a technical error, the wagered amount will be refunded.
• In the event of a dispute regarding game rules, okgame's decision shall be considered final.
• All games — including Fish Game, Bingo, and slots — have set minimum and maximum bet limits.

The okgame game library features 300+ titles, with new games added regularly. All games are provided through agreements with licensed developers, and RTP (Return to Player) information for each game is made available to members.

Okgame believes gaming is for entertainment, not addiction. We always put the well-being and peace of mind of our members first.

• Members can set their own daily, weekly, or monthly betting limits.
• You can take a temporary break (7 days, 14 days, or 30 days) whenever needed.
• To permanently close your account, please contact the support team.
• If you notice signs of gaming addiction, we recommend seeking professional support.

To learn more about responsible gaming, visit our Responsible Gaming View page.

Okgame takes the protection of members' personal data very seriously. Our systems are secured with SSL encryption, and your information is never sold to third parties.

• Information collected at registration is used solely for identity verification and service delivery.
• Payment information is stored encrypted and is never shared with third parties.
• Information may be disclosed to regulatory authorities where required by law.

For more details, visit our Privacy Policy Read.

The following activities are strictly prohibited on okgame. Any violation will result in account termination and forfeiture of all funds.

• Creating multiple accounts or using another person's account.
• Bonus abuse, arbitrage betting, or collusion.
• Hacking, using bots, or playing games with automated software.
• Using funds from money laundering or illegal sources.
• Harassing other members or using offensive language on the platform.
• Deliberately attempting to attack or compromise the okgame system or its security infrastructure.

Okgame reserves the right to temporarily suspend or permanently close any account under the following circumstances.

1. Violation of the Terms and Conditions.
2. If identity verification fails or false information is provided.
3. If evidence of suspicious transactions or fraudulent activity is found.
4. Upon the member's own request to permanently close their account.
5. Due to legal obligations.

Upon account closure, any verifiable balance (excluding bonuses) will be refunded within 7 business days, unless subject to forfeiture due to a violation.

Okgame reserves the right to modify these Terms and Conditions, in part or in full, at any time. Members will be given reasonable notice before any changes take effect.

• For major changes, at least 7 days' notice will be given in advance.
• In urgent situations (legal or security-related), changes may take effect immediately.
• Continued use of the service after any changes will be considered acceptance of the updated terms.

For any questions or complaints regarding the Terms and Conditions, please contact the okgame support team. Our support team is available 24 hours a day, 7 days a week.

• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• Email: [email protected]
• Average response time: under 2 minutes via live chat, within 24 hours by email.